Covid-19 Update December 2021

Further to recent Government guidelines, the teams at RH & RW Clutton will mostly be working from home from Monday 13 December. We will however continue to carry out property viewings and client meetings where possible. When meeting with people we will continue with our strict Health and Safety guidelines keeping our staff, our clients and visitors safe using social distancing measures, wearing masks (and asking visitors to our offices and carrying out property viewings to continue to wear masks), as well as sanitising hands for meetings, property viewings and maintenance visits.

Our offices are, however, still open and you can contact us as normal and our helpful and friendly staff will be happy to help. Our contact details are as follows:

You will also be able to find contact details for each of our staff members on our website: here

Covid-19 Update December 2021 Hide



RH & RW Clutton provides a residential lettings and property management service to clients which focuses on providing the best advice and service.  Our highly experienced letting agents and staff aim to make the process of letting a property as simple and as stress free as possible.

Our lettings department is able to deal with a wide range of landlords from the large country estate with hundreds of properties, corporate landlords with multiple units, farming landlords with a handful of houses, to a private landlord with maybe 1 or 2 houses to rent.  We aim to provide the same high-quality service to all.

We have a duty of care to every client to provide the best service.  The firm is a member of the Royal Institution of Chartered Surveyors (RICS) and The Property Ombudsman (TPOS), requiring us to provide the highest standards and complying to their strict codes of conduct.  In addition, Sam Benson MARLA, our letting agent and senior associate, has completed the technical award in residential letting and property management, which is an Association of Residential Letting Agents (ARLA) Propertymark qualification.

Our expert knowledge of the local market enables us to assess each property on its individual merits and qualifies us to give considered advice prior to bringing a property to the market. 

We provide proactive marketing advice and our team takes a full personal interest during the marketing process which includes, for each property, colour brochures incorporating photographs and floor plans (when provided). We also list our rental instructions on our own website and the various property portals, including Rightmove and OnTheMarket. We also have very active social media profiles on FacebookInstagram and Twitter, and frequently post our properties to these. 

All property viewings are accompanied by an experienced member of the team and we believe that a face-to-face meeting with a prospective tenant helps to provide a complete picture when giving feedback to a landlord client.

We can advise a landlord on getting a property ready for letting and can also provide up-to-date information about Government legislation.  We can also recommend professional cleaners, decorators, etc. where required.

Following a tenancy being agreed we carry out stringent checks on potential tenants including personal and professional references and a credit check.  We provide comprehensive tenancy agreements and deal with the deposit and arrange for an inventory/check-in at the beginning of the tenancy, carried out by a qualified, independent inventory clerk.

A check-out is carried out by the inventory clerk at the end of the tenancy. If we manage a property on behalf of a landlord, then we deal with a tenant directly regarding any potential issues that are raised by the check-out. We strive to make sure the process is dealt with quickly and do our best to ensure a satisfactory outcome for both parties.

If required we can take the strain and look after every aspect of the rental once the tenancy has started by undertaking full management.  This means we handle rent collection, deal with day-to-day matters, report back to the landlord and then forward the rent on, providing monthly statements showing income and any expenditure. 

Our fee structure is competitive and can be tailored to suit each individual client’s requirements. Click here for more information.

For a free rental appraisal please contact one of our offices or send a request for us to make contact with you.